SlotsPK Privacy Policy — How We Protect Your Data

1Overview

SlotsPK ("we", "us", "the platform") takes your privacy seriously. This Privacy Policy describes how we collect, use, store, and protect personal information when you register an account, make a deposit, play games, or otherwise interact with our platform at slotspk.vu.

By registering on SlotsPK, you confirm that you have read this policy and that you consent to the processing of your personal data as described here. This policy should be read alongside the Terms and Conditions, which govern your overall use of the platform.

We collect only what is necessary to operate the platform, process your PKR transactions, verify your identity, and keep your account secure. We do not collect data for the purpose of selling it to third parties, and we do not share your information beyond what is required to deliver the services you use.

2Data We Collect

The information we collect falls into two categories: information you provide directly to us, and information collected automatically when you use the platform.

Information you provide:

• Registration details: your full name, date of birth, email address, and phone number when you create an account.
• Identity verification documents: a copy of your CNIC or other government-issued ID, and where required, proof of address — collected when you request a withdrawal or when a verification check is triggered.
• Payment details: your JazzCash account number, Easypaisa wallet number, Raast ID, bank account details, or card information — collected to process deposits and withdrawals. See Section 4 for more on payment data.
• Support communications: any messages, emails, or chat logs exchanged with SlotsPK support staff.
• Responsible gaming preferences: deposit limits, self-exclusion status, and session reminder settings that you configure within your account.

Information collected automatically:

• Device and browser data : device type, operating system, browser version, and screen resolution — used to optimise how the platform displays on your device.
• IP address and approximate location: collected at login and during sessions for security monitoring and fraud prevention.
• Session data: pages visited, time spent on each section, games launched, and bet history — used for platform improvement and to resolve disputes.
• Cookie data: see Section 5 for full details on cookies and tracking technologies used on the platform.

3How We Use Your Data

The personal data we hold is used for specific, legitimate purposes connected to operating your SlotsPK account and delivering platform services. The table below summarises the main purposes and the data involved:

We do not use your personal data for any purpose that is incompatible with the purposes listed above. If we need to use your data for a new purpose, we will update this policy and notify you before doing so.

4Payment Information

All transactions on SlotsPK are conducted in PKR. When you make a deposit or request a withdrawal using JazzCash, Easypaisa, Raast, bank transfer, or a Pakistani debit or credit card, the payment details you provide are handled as follows:

• Payment details are transmitted using industry-standard encryption (TLS) and are never stored in plain text.
• Full card numbers are never stored on SlotsPK servers. Card payments are processed through a secure third-party payment gateway which tokenises card data on our behalf.
• Mobile wallet identifiers (JazzCash and Easypaisa account numbers) and Raast IDs are stored in encrypted form and are only used to process transactions associated with your account.
• Bank account details provided for withdrawal are stored securely and are only accessible to the payment processing team for the purpose of completing withdrawal requests.

We retain payment records as required for financial record-keeping and fraud prevention purposes. Transaction logs — which record the amount, date, method, and status of each transaction — are retained for as long as your account is active and for a defined period afterwards as outlined in Section 7.

5Cookies & Tracking

SlotsPK uses cookies and similar tracking technologies to operate certain platform features, analyse usage patterns, and maintain session security. The types of cookies we use are:

• Essential cookies: required for the platform to function. These include session cookies that keep you logged in during your visit and security tokens that prevent cross-site request forgery. These cannot be disabled without breaking core platform functionality.
• Analytics cookies: used to understand how players navigate the platform — which pages are visited most, how long sessions last, and where players encounter issues. This data is aggregated and is not linked to your personal identity.
• Preference cookies: store your settings such as language preference, display options, and responsible gaming reminders so you do not have to reconfigure them each time you visit.
• Marketing cookies: used only if you have consented to receiving promotional communications. These help ensure that any offers we show you are relevant to the games and features you actually use on SlotsPK.

You can manage cookie preferences through your browser settings. Disabling analytics and marketing cookies will not affect your ability to play games or make transactions on the platform. Disabling essential cookies may prevent some features from working correctly.

We do not use third-party advertising networks that track your activity across unrelated websites. Any tracking on SlotsPK is limited to activity within the platform itself.

6Data Sharing

SlotsPK does not sell, rent, or trade your personal data to third parties. We share your information only in the limited circumstances described below, and only to the extent necessary for each specific purpose:

• Payment processors: your payment details are shared with the relevant payment service provider (JazzCash, Easypaisa, Raast, bank networks, or card payment gateways) solely to process your deposit or withdrawal transaction.
• Identity verification providers: where automated KYC checks are used, your CNIC details may be shared with a third-party verification service. These providers operate under strict data processing agreements and are not permitted to use your data for any other purpose.
• Fraud prevention services: IP addresses, device fingerprints, and session data may be shared with fraud detection providers to protect the platform and its players from unauthorised access and financial crime.
• Legal and regulatory authorities: where we are required by law or by a valid legal process to disclose account information, we will do so. We will notify you of any such disclosure unless prohibited from doing so by law.
• Platform infrastructure providers: cloud hosting, database, and content delivery services that we use to operate SlotsPK may process data on our behalf under strict data processing agreements.

All third parties with whom we share data are contractually required to handle it securely, use it only for the specified purpose, and delete it when it is no longer needed.

7Data Retention

We retain your personal data for as long as your SlotsPK account is active and for a defined period after account closure, depending on the type of data:

• Account and identity data: retained for the duration of your account and for five years after account closure, to satisfy financial record-keeping obligations and to handle any post-closure disputes or investigations.
• Transaction records: payment and transaction logs are retained for five years after the date of each transaction.
• Support communications: retained for two years from the date of the communication, or longer if related to an ongoing investigation or dispute.
• Session and analytics data: aggregated analytics data is retained indefinitely in anonymised form. Individual session logs are retained for twelve months.
• Marketing preferences: your opt-in or opt-out status and related communication records are retained for as long as your account is active and for two years after closure.

When retention periods expire, data is securely deleted or anonymised. You may request early deletion of certain data by contacting our support team — see Section 9 on your rights for details.

8Data Security

SlotsPK applies technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, or disclosure. Key measures include:

• All data transmitted between your device and SlotsPK servers is encrypted using TLS (Transport Layer Security).
• Sensitive data stored in our databases — including payment identifiers and identity documents — is encrypted at rest using strong encryption standards.
• Access to personal data within SlotsPK is restricted on a need-to-know basis. Staff access is logged and reviewed regularly.
• Our infrastructure is hosted on secure cloud servers with automated intrusion detection, regular security patching, and routine vulnerability assessments.
• Two-factor authentication is available for player accounts and is mandatory for all internal staff access to systems that hold personal data.

Despite these measures, no system is entirely immune to risk. If you suspect that your account has been accessed without your authorisation, contact SlotsPK support immediately so we can investigate and take action.

9Your Rights

You have the following rights in relation to the personal data SlotsPK holds about you. To exercise any of these rights, contact us at the email address in Section 13 with your registered username and a description of your request.

We aim to respond to all data rights requests within 14 days. Some requests — such as erasure requests — may take longer if they require coordination across multiple systems. Where a request cannot be fulfilled in full (for example, because retention is legally required), we will explain the reasons clearly.

10Marketing Communications

SlotsPK may send you promotional communications about bonuses, new games, VIP offers, and platform updates. We will only send marketing messages if you have opted in to receive them during registration or subsequently through your account settings.

Marketing communications may be sent by:

• Email to your registered address.
• SMS or WhatsApp message to your registered phone number, where you have consented to this channel.
• In-platform notifications when you are logged in.

You can opt out of marketing communications at any time by updating your notification preferences in account settings or by contacting support. Opting out of marketing will not affect transactional messages — you will still receive important account notifications such as deposit confirmations, withdrawal updates, and security alerts.

We do not share your contact details with third-party marketers. Any promotional communications you receive will come only from SlotsPK directly.

11Minors

SlotsPK is strictly an adults-only platform. We do not knowingly collect personal data from individuals under the age of 18. If during registration or identity verification it is determined that a player is under 18, the account will be closed immediately, all data collected will be deleted except where retention is required for legal or investigative purposes, and any deposited funds will be handled in accordance with our Terms and Conditions.

If you are a parent or guardian and believe that a minor has registered on SlotsPK using false information, please contact our support team immediately with relevant details so we can investigate and act promptly.

12Changes to This Policy

SlotsPK may update this Privacy Policy from time to time to reflect changes in how we collect or use data, changes to the services we offer, or updates to applicable standards. When changes are made, the updated policy will be published on this page with a revised "Last updated" date.

Where a change materially affects how we handle your personal data, we will notify you by email to your registered address or through an in-platform notification before the change takes effect. Continued use of the platform after a policy update constitutes your acceptance of the revised terms.

We recommend reviewing this page periodically to stay informed about how your data is handled, particularly if you are making a significant deposit or claiming a bonus offer.

13Contact

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a security concern, please get in touch with our support team:

For responsible gaming support — including deposit limits or self-exclusion requests — visit the Responsible Gaming page or contact support directly.